Role Requirements

To thrive in this role, you will need strong frontline customer service experience and a willingness to go above and beyond for our customers. Excellent communication skills and a professional, friendly manner are essential, along with the ability to problem-solve and take initiative in a fast-paced setting.

Key requirements:

• Legal right to work in New Zealand (NZ Citizen, NZ Permanent Resident, or Australian Citizen)
• Minimum Restricted NZ Driver’s Licence at the time of application, with reliable transport to get to work
• Experience in a customer-facing role, ideally in a high-pressure environment
• Professional personal presentation, including communication and grooming, while meeting uniform standards

Benefits of Joining Air New Zealand:

• Competitive salary starting at $31.20 per hour
• Fixed roster pattern so you can plan your time off in advance—great for lifestyle, family, and hobbies
• Shift work flexibility with less traffic and more personal time during off-peak hours
• Free car parking and uniform provided
• A close-knit team environment with a diverse mix of cultures and plenty of social events
• Excellent career progression opportunities with full training provided
• Work in the exciting airport environment, where every day brings something new